Who issues the warranty on a used engine from OEMtronic?

OEMtronic issues and pays every warranty claim directly. The yard that fulfilled your order is never involved in your resolution, and you never need to contact them.

How long is the warranty on a used engine?

Every engine and transmission includes a 90-day warranty from the date of delivery, covering failure of the part's core function.

Is labor covered under the warranty?

No. The warranty covers the part itself. Labor to remove or reinstall the part is the shop's or installer's cost.

Why can't I buy an engine instantly online?

Engines are high-value parts and a common target for payment fraud. A specialist confirms your fitment and order details by phone before any payment is processed, which protects both the buyer and OEMtronic.

Trust Center

How OEMtronic actually works — no marketing language, just the mechanics.

Most sites ask you to trust them. We'd rather show you exactly how the system is built to catch problems before they reach you — the same detail we'd want to see if we were buying an engine from a stranger.

DAY WARRANTY, EVERY ORDER

10%

OF EVERY PAYOUT HELD IN RESERVE

CERTIFICATION TIERS, EARNED ON PERFORMANCE

The mechanics, not the marketing

Four systems working together, all disclosed.

These aren't abstractions — they're the literal rules our team and software operate on, today.

Warranty ownership

Every claim is decided and paid by OEMtronic directly — never routed through the yard. Cost recovery from the yard happens after your resolution, never before it.

90-day standard, from the date of delivery

Certification tiers

Commission a yard pays scales with three measured numbers — on-time shipping %, listing accuracy %, and claim rate.

25% → 16% commission, Standard to Platinum

Fraud verification

Every yard and shop account is checked at signup: does the location match, does the device look consistent with the stated business. Listing photos are geo-checked against the registered address.

Every account, every listing — no exceptions

Warranty reserve

10% of every yard payout sits in reserve for 90 days specifically to fund claims tied to that order — so a claim is never a cashflow fight between us and the yard.

Released automatically if no claim is filed

If something goes wrong

What actually happens, step by step.

You file — two minutes, no phone tag required

Order number, a photo or short video, a brief description. Available on the site, in the app, or by phone.

Clear-cut cases resolve automatically, same day

Freight damage, wrong part and never-delivered claims under $1,500 with photo evidence auto-approve. A mechanical failure never does: "it won't start" can mean the engine or the installation, and that takes someone who knows engines.

Everything else goes to a specialist

Mechanical failures, and claims without photo evidence, with an ambiguous reason, or above $1,500, go to a person who knows engines — not a script.

We recover cost from the yard afterward — invisibly to you

Your resolution is never gated on the yard's cooperation. We settle with the yard using their held reserve, on our own timeline, separately.